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Apple Watch won't charge? From simple fixes to when you need professional repair - here's how to diagnose and solve charging problems.
Pro Tip
Key Takeaways:
- Green snake = completely dead battery — Needs extended charging, not necessarily repair.
- Red lightning bolt = charging but very low — Leave on charger for 30+ minutes.
- Clean the charger and watch — Debris on charging surfaces is the #1 cause.
- Try a different charger — Charger cables fail more often than watches.
- Force restart after charging — Hold both buttons for 10 seconds.
You place your Apple Watch on the charger, expecting the familiar charging animation. Nothing. Or worse—a red lightning bolt or green snake icon that won't go away.
Before assuming your watch needs repair, let's troubleshoot. About 60% of "not charging" issues we see are fixable without repair.
Did You Know?
Apple Watch Charging Issues Diagnosed (2025)
- • 89 charging issues diagnosed
- • 38% were dirty charging surfaces — Fixed with cleaning
- • 22% were faulty chargers — Watch was fine
- • 18% were deeply discharged batteries — Extended charge fixed it
- • 14% needed charging coil repair
- • 8% required battery replacement
Data from celltech repair logs, January-December 2025

⚡ Red Lightning Bolt
Watch is charging but battery is critically low. This is normal—leave it on the charger for 30+ minutes before it shows the normal charging circle.
🐍 Green Snake (Charging Cable Icon)
Battery is completely depleted. Watch needs to charge for 30 minutes to 2 hours before it can even turn on. This doesn't mean it's broken—just very flat.
⬛ Black Screen (Nothing)
Either the charger isn't connected properly, the charger is faulty, or the watch has a hardware issue. Try the troubleshooting steps below.
The magnetic charging puck and the back of your Apple Watch must make clean contact. Even a thin film of sweat residue or sunscreen can prevent charging.
Some thick watch cases or screen protectors can prevent proper magnetic alignment. Remove any case and try charging again.
If your battery was completely drained:
If your watch has some charge but seems frozen:
If none of the above works, your watch likely has a hardware problem:
The wireless charging coil inside the watch can fail, especially after impacts or water exposure. Symptoms:
Repair cost: £49-79
Sometimes a battery fails completely and won't accept charge:
Repair cost: £69-99 — See our battery replacement guide
Less common, but charging circuitry on the main board can fail:
Repair may not be cost-effective for older models
Free diagnosis. We'll tell you exactly what's wrong before you commit to repair.
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