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Your iPhone won't charge? Before you panic, try these proven fixes. From simple cleaning tricks to when you actually need professional repair.
Did You Know?
Quick answer: 70% of "iPhone not charging" issues are caused by debris in the port. Before panicking, try cleaning it with a wooden toothpick. If that doesn't work, this guide covers every other cause and fix. For hardware repairs, see our complete charging port repair guide.
Your iPhone won't charge. The cable's plugged in, but nothing's happening — no charging sound, no battery icon, nothing. Before you assume the worst, let's work through this systematically. Most charging issues have simple fixes. If your iPhone is charging slowly rather than not at all, see our dedicated guide.
Did You Know?
Our iPhone Charging Diagnosis Results (2025)
- • 1,834 "won't charge" iPhones diagnosed - second most common enquiry
- • 71% solved without parts - port cleaning or cable/adapter issue
- • 22% needed port replacement - £69-89 repair, same-day
- • 7% had battery or board issues - still repairable in most cases
- • Most common cause: Lint/debris compacted in Lightning port
- • Free diagnosis: We identify the cause before you spend anything
Data from celltech repair logs, January-December 2025

Start with the obvious. These take 30 seconds and fix about 40% of charging problems:
If none of these work, the issue is either software, port contamination, or hardware damage. Let's investigate each.
Software glitches can prevent charging recognition. Try these in order:
A force restart clears temporary software issues without affecting your data:
Go to Settings → General → Software Update. Some iOS versions have had charging bugs that Apple fixed in subsequent updates. If an update is available, install it.
If force restart didn't help, try Settings → General → Transfer or Reset iPhone → Reset → Reset All Settings. This won't delete your data but will reset preferences, Wi-Fi passwords, and potentially fix charging recognition issues.
This is the most common fix. Pocket lint, dust, and debris accumulate in the charging port over months and years, preventing the cable from making proper contact.
Warning
Never use metal objects — pins, paperclips, or SIM tools can damage the delicate pins inside the port, turning a free fix into a £50-80 repair.
If cleaning didn't help, the problem might be your charging accessories:
| iPhone Model | Minimum Wattage | Recommended |
|---|---|---|
| iPhone 15/16 Series | 20W | 30W USB-C |
| iPhone 12-14 Series | 20W | 20W USB-C |
| iPhone 8-11 Series | 5W | 18W+ for fast charging |
If wired charging fails, try wireless charging to diagnose whether the issue is port-specific or phone-wide:
If you've tried everything above and your iPhone still won't charge, you're likely dealing with hardware damage. Here are the common causes:
Signs of port damage include:
If your battery has completely failed, the phone may not respond to charging at all. Signs include:
Less common, but liquid damage or drops can damage the charging circuit on the logic board. This requires professional diagnosis and potentially board-level repair.
| Repair Type | Apple Price | celltech Price | Time |
|---|---|---|---|
| Port Cleaning | Free-£25 | £19-29 | 15 mins |
| Port Replacement | £200-300+ | £49-89 | 30-45 mins |
| Battery Replacement | £89-129 | £49-79 | 30 mins |
This indicates either debris in the port preventing full contact, or a worn/damaged port. Start by cleaning the port thoroughly. If that doesn't help, the port likely needs replacement — the internal pins may be bent or corroded.
Yes, but heavy use (gaming, video) generates heat that slows charging. For fastest charging, leave the phone idle or use lightly.
Modern iPhones have Optimized Battery Charging that learns your schedule and delays charging past 80% until needed. This protects long-term battery health.
Some warmth is normal. If it gets uncomfortably hot, there may be an issue with the battery or charging circuit. Stop charging and have it checked.
Bring it in for a free diagnosis. We'll identify the exact cause and give you an upfront quote — no obligation, no surprises.
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