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The celltech Certified Partner Programme brings together a select network of the UK's finest independent repair workshops. Not a franchise — a partnership built on shared values, mutual growth, and an uncompromising commitment to quality.
The opportunity
Millions of devices break every year. Most people don't know where to take them. The market is fragmented — thousands of independent shops, wildly varying quality, and no reliable way for customers to tell the difference between a craftsman and a cowboy.
That's the gap. Customers want quality repair from someone they can trust, but they have no signal. They default to the manufacturer (expensive) or the nearest option (risky). The independent repair shops doing excellent work — like you — lose out to businesses with bigger marketing budgets and louder voices.
The celltech Certified Partner Programme changes this. We provide the signal. A quality mark that tells customers: this workshop has been vetted, tested, and holds itself to the same standard as celltech.
Combined with our digital infrastructure — local SEO, AI search optimisation, digital PR, and a platform that routes customers to the nearest Certified Partner — your workshop gains visibility that would take years and tens of thousands of pounds to build independently.
You bring the skill and the care. We bring the customers and the credibility.
The model
This is not a franchise. You keep your business, your team, your identity. There are no rigid operational manuals, no corporate uniforms, no head-office micro-management.
What we do share is a commitment to quality. Certified Partners operate to the celltech quality framework: transparent pricing, honest diagnostics, quality parts, and a warranty that gives customers genuine peace of mind. These aren't bureaucratic hoops — they're the things that already define how the best independent shops operate.
In return, you gain access to our marketing engine, our procurement network, our technology platform, and a brand that customers already trust. We grow together — your success is our success.
Places are deliberately limited. Each partner receives geographic exclusivity for their area, ensuring meaningful competitive advantage rather than diluted presence. We would rather have fewer outstanding partners than a larger mediocre network.
What this is
What this isn't
What we bring
We've spent years building the digital infrastructure, supplier relationships, and brand trust that independent repair shops struggle to develop alone. As a Certified Partner, you gain access to all of it.
Local SEO, GEO and AEO optimisation for your area. Your workshop ranks where it matters — Google, AI search engines, and voice assistants.
Operate under the celltech quality mark. A trusted name backed by thousands of verified reviews, a 27-month warranty, and insured repairs.
Access group purchasing power across our vetted supplier network. Better pricing on quality parts, screens, batteries, and specialist components.
Your workshop listed as an official celltech location. Customers in your area find us, we route them to you. Steady, qualified enquiries.
Technical training on new devices, repair techniques, and specialist categories. Keep your team sharp and your capabilities expanding.
Regular performance reviews, pricing strategy, workflow optimisation, and customer experience consulting. We invest in your growth.
What we look for
The celltech name is a promise to every customer who walks through the door. We protect that promise by partnering only with businesses that already embody the standard we represent.
A strong Google rating with meaningful review volume. Your customers already trust you — we want to see the evidence.
A sustained track record of reliable operation. We partner with businesses that have weathered the ups and downs and emerged stronger.
Capability beyond basic screen and battery replacements. Board-level repair, multi-device coverage, or specialist expertise that sets you apart.
A clean, accessible, customer-friendly location with a dedicated workshop. First impressions matter — for your customers and ours.
A geographic area where quality repair is underserved. We assess population density, competition, accessibility, and growth potential.
Honest pricing. No upselling. Transparent communication. A genuine commitment to doing right by the customer, every single time.
Willingness to undergo standard business and director-level checks. Transparency and integrity are the foundation of every celltech partnership.
A visible, active presence in your local community. We look for businesses that are woven into the fabric of the areas they serve.
The journey
Tell us about your business — who you are, what you repair, how long you've been operating, and why you're interested in the celltech network.
We review your application against our criteria. Reputation, capability, location, and alignment. This is thorough — we take it seriously.
A conversation with our founder, Sajad. Not a sales pitch — a genuine discussion about your business, your ambitions, and whether the fit is right for both sides.
We visit your workshop, assess your operation first-hand, and complete standard background and financial checks. No shortcuts.
Terms agreed. Systems integrated. Standards aligned. Your workshop goes live as an official celltech Certified Partner.
Coverage
We're building a carefully curated network across every major UK region. Each Certified Partner receives geographic exclusivity — we won't place another celltech location in your catchment area.
West Midlands
Flagship HQ
Greater London
Accepting applications
South East
Accepting applications
South West
Accepting applications
North West
Accepting applications
North East & Yorkshire
Accepting applications
East Midlands
Accepting applications
Scotland
Accepting applications
Wales
Accepting applications
Northern Ireland
Accepting applications
Common questions
No. You keep your business, your team, and your independence. The celltech Certified Partner programme is an authorised network — you operate to our quality standards and benefit from our brand, marketing, and procurement infrastructure. Think of it as an alliance, not an acquisition.
We deliberately limit the network to maintain quality and geographic exclusivity. Each partner operates in a defined area with the confidence that we won't place another celltech location nearby. The exact number depends on demand and quality of applicants.
Commercial terms are discussed during the discovery meeting once we've established mutual fit. We believe in transparency, and we'll share the full picture before any commitment is made.
Yes. You can continue operating under your existing brand alongside the celltech Certified Partner designation. Many partners find the dual identity strengthens their local and national presence simultaneously.
We value depth as much as breadth. If you're the best MacBook repair shop in your region, that matters. We'll discuss how your specialisms complement the broader celltech offering during the discovery meeting.
Digital marketing builds over time, but most partners see measurable increases in enquiries within the first 90 days. The compound effect of SEO, brand trust, and customer routing grows stronger every month.
We're looking for a small number of exceptional businesses. If you run a quality repair workshop and believe in the same things we do, we'd genuinely love to hear from you.
Please include: your business name, website, Google Maps link, how long you've been operating, what devices you repair, and why you're interested in partnering with celltech.