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Endless Apple logo? Boot loop driving you mad? Here's how to break the cycle and get your iPhone working again.
Did You Know?
Quick answer: iPhone stuck on the Apple logo usually means iOS failed to boot properly. Try a force restart first. If that doesn't work, recovery mode or DFU restore will likely fix it — though you may lose data if you haven't backed up. If your iPhone won't turn on at all, see our dedicated guide.
Your iPhone shows the Apple logo... and stays there. Minutes pass. Nothing happens. You restart it, same thing. This "boot loop" problem is frustrating but usually fixable. Here's how to get your phone working again. Note: this is different from a frozen touch screen where the display is responsive but touch isn't.
The Apple logo appears when iOS is loading. If it's stuck there, it means the operating system failed to load properly. Common causes include:
Start simple. A force restart can clear temporary glitches without data loss:
Wait 5 minutes after the Apple logo appears. Sometimes the phone is just completing an update and will eventually finish.
If force restart didn't work, try recovery mode. This lets you reinstall iOS while attempting to preserve your data.
Warning
Always try "Update" before "Restore." Update preserves your data. Restore erases everything. Only use Restore if Update fails.
If recovery mode fails, DFU (Device Firmware Update) mode is the deepest restore possible. It reinstalls both firmware and iOS, fixing almost all software issues.
If the Apple logo appears, you held too long. Start over.
Data recovery depends on your backup situation:
If recovery mode and DFU mode both fail, or if the computer doesn't detect your iPhone at all, the issue is likely hardware:
These require professional diagnosis and potentially board-level repair.
| Issue | celltech Price | Data Recovery |
|---|---|---|
| Software Recovery | £29-49 | Usually preserved |
| NAND Repair | £99-199 | Often recoverable |
| Logic Board Repair | £149-299 | Depends on damage |
| Diagnosis | Free | — |
Not necessarily. If "Update" in recovery mode works, your data stays intact. Only "Restore" erases data. If you have iCloud backup, you can restore your data after any repair method.
Up to 5 minutes is reasonable, especially after an update. If nothing changes in 5 minutes, it's genuinely stuck and you should proceed with force restart and recovery mode.
Yes. Software corruption can occur randomly, though it's more likely after updates, during low storage situations, or with older devices. Hardware-related boot loops usually have warning signs (random restarts, screen freezing) beforehand. If your phone completely stops responding, see our iPhone won't turn on guide.
If recovery mode and DFU didn't work, bring it in for professional diagnosis. We can recover data from failing storage and repair hardware-level boot issues.
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