Repair tips, exclusive offers & tech news
No spam, ever. Unsubscribe anytime.
Dropped your iPhone in water? The next 24 hours are critical. Here's exactly what to do (and what NOT to do) to save your phone.
Warning
Time is critical: The first 48 hours after water exposure determine whether your iPhone can be saved. Don't charge it, don't put it in rice, and get it to a professional as quickly as possible. For detailed repair information, see our complete water damage guide.
If your iPhone has been dropped in water, gone through the washing machine, or been exposed to any liquid, this guide covers exactly what to do — and what NOT to do — to give your phone the best chance of survival. If your iPhone won't charge after water exposure, that's common and fixable.
This is the most important rule. Electricity and water cause corrosion and short circuits. Even if your phone appears to work, charging while wet can cause permanent damage to the logic board.
Despite the popular myth, rice doesn't help and can make things worse:
Heat can damage internal components and push moisture deeper into the phone. The adhesives and seals inside iPhones can also melt under direct heat.
Resist the urge to check if it works. Powering on a wet phone can cause short circuits that turn recoverable damage into permanent failure.
If you have silica gel packets (from shoe boxes, electronics packaging, etc.):
If you don't have silica gel:
Professional repair shops have ultrasonic cleaning equipment that can remove water and contaminants from inside the phone far more effectively than any home method. This significantly increases the chance of recovery.
Modern iPhones have water resistance ratings, but this doesn't mean they're waterproof:
| iPhone Model | IP Rating | What It Means |
|---|---|---|
| iPhone 15/15 Pro | IP68 | Up to 6m for 30 minutes |
| iPhone 14/14 Pro | IP68 | Up to 6m for 30 minutes |
| iPhone 13/13 Pro | IP68 | Up to 6m for 30 minutes |
| iPhone 12/12 Pro | IP68 | Up to 6m for 30 minutes |
| iPhone 11 | IP68 | Up to 2m for 30 minutes |
| iPhone X/XS | IP67 | Up to 1m for 30 minutes |
Did You Know?
Important: Water resistance degrades over time. A 3-year-old iPhone won't have the same protection as when it was new. Drops, screen repairs, and general wear all compromise the seals.
Clean water causes the least immediate damage but will still cause corrosion if not addressed. Recovery rates are highest with fresh water exposure.
Sea water is highly corrosive due to salt content. It causes rapid oxidation of internal components. Professional cleaning within 24 hours is essential.
Pool water contains chemicals that can damage seals and internal coatings. While less corrosive than salt water, it still requires prompt attention.
Coffee, tea, soft drinks, alcohol, and other liquids contain sugars, acids, and other substances that cause additional damage beyond water alone. These require professional ultrasonic cleaning to remove residue.
| Service | UK Price | What's Included |
|---|---|---|
| Water damage assessment | Free - £25 | Diagnosis and quote |
| Ultrasonic cleaning | £45-75 | Professional cleaning of logic board |
| Component replacement | £75-200+ | Battery, speakers, etc. if damaged |
| Board-level repair | £150-350 | Logic board component repair |
Recovery success depends on several factors:
With prompt professional treatment, recovery rates can exceed 70-80% for fresh water exposure when the phone isn't charged while wet.
Apple recommends waiting at least 5 hours before charging after minor water exposure. For submersion, wait at least 48-72 hours, or better yet, have it professionally assessed before attempting to power on.
No. Apple's warranty explicitly excludes liquid damage. iPhones have internal liquid contact indicators that turn red when exposed to moisture, and Apple technicians check these during any repair assessment.
iOS displays this warning when moisture is detected in the Lightning or USB-C port. Don't try to override it. Leave the phone to dry with the port facing down, and the warning should clear within a few hours. If your iPhone won't charge after drying, the port may need professional attention.
This depends on the extent of damage and the phone's value. Professional assessment will determine what repairs are needed. Often, cleaning and minor component replacement can restore a water-damaged phone for less than the cost of replacement.
Time is critical. Bring your iPhone in for professional assessment as soon as possible. We'll diagnose the damage, perform ultrasonic cleaning if appropriate, and give you an honest assessment of repair options.
Get Emergency Assessment