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Screen dark but Mac running? Backlight failure diagnosis, causes, and UK repair costs explained.
Pro Tip
Key Takeaways:
- • Backlight failure means the screen is dark but the Mac is actually running
- • "Flexgate" affects 2016-2017 MacBook Pros—Apple extended repair for some models
- • Backlight circuits on the logic board can be repaired without replacing the whole screen
- • A torch test can confirm if it's backlight vs complete display failure
- • Independent repair typically saves 40-60% vs Apple screen replacement
Your MacBook's screen is dark, but you can hear it running—the startup chime, fan noise, maybe even keyboard sounds. Shine a torch at the screen at an angle, and you can faintly see your desktop. That's backlight failure.
The good news: backlight failure is often repairable without replacing the entire display assembly, saving you hundreds of pounds.
If you see a faint image: Backlight failure confirmed. The LCD and graphics are working; only the backlight is dead.
If you see nothing: Could be LCD failure, graphics failure, or complete display assembly issue. See our black screen guide for other causes.
The 2016-2017 MacBook Pro has a design flaw where the display flex cable is too short. Repeated opening and closing wears it out, causing the backlight to fail. Symptoms:
The logic board has a backlight circuit that can fail due to:
The actual LED backlight strips inside the display can fail, though this is less common than circuit issues.
Apple acknowledged this issue and offered free repairs for affected 2016 MacBook Pro 13" models for 4 years from purchase. That program has ended, but the problem still exists.
Warning
Flexgate models: MacBook Pro 13" (2016) and MacBook Pro 13" (2017). The 15" models use a different cable design and are less affected.
If the issue is a blown fuse or failed component on the logic board, a component-level repair can fix it:
For Flexgate issues, some technicians can repair or replace the damaged cable:
If the backlight hardware inside the display is damaged, replacement is needed:
| Repair Type | Apple | celltech | Savings |
|---|---|---|---|
| Backlight circuit repair | N/A (full screen) | £149 - £249 | £300+ |
| Flexgate cable repair | N/A (full screen) | £149 - £249 | £300+ |
| Full display replacement | £449 - £649 | £299 - £449 | 30-40% |
Technically yes—connect an external monitor. But the built-in display is unusable, and this isn't practical for a laptop. If you need to access data urgently, see our data recovery guide.
Circuit repairs address the root cause—they typically last. Flexgate repairs may last, but the underlying design flaw means it could recur after several more years of use.
Don't open the lid past about 90 degrees (unnecessary strain on the cable). But honestly, it's a design issue—normal use causes it over time.
If the Mac otherwise works well, £149-249 for a backlight repair is excellent value compared to replacement. Even on a 6-7 year old MacBook Pro, it can extend useful life by several years. See our repair vs replace guide for the full calculation.
Complete Guide
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