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Mac keeps crashing with "Your computer restarted because of a problem"? Causes, diagnosis, and solutions.
Pro Tip
Key Takeaways:
- • Kernel panics are macOS crashes—the system restarts to protect itself
- • About 55% are software-related (drivers, updates, corrupt files)
- • Hardware causes include failing RAM, storage, or overheating
- • A single kernel panic isn't concerning; repeated ones need investigation
- • Panic logs tell you exactly what crashed—if you know how to read them
Your Mac suddenly displays a dark screen with a message: "Your computer restarted because of a problem." That's a kernel panic—macOS detected something critically wrong and restarted to prevent damage.
One kernel panic in a blue moon is normal. macOS is complex, and occasionally something goes wrong. But repeated kernel panics indicate a real problem that needs investigation. Note: kernel panics are different from freezing—panics force a restart, while freezes leave the system unresponsive.
The kernel is the core of macOS—it manages hardware, memory, and processes. When it detects something fatally wrong, it "panics" and forces a restart rather than risk data corruption or hardware damage.
Think of it like your car's check engine light forcing you to pull over, rather than letting the engine destroy itself.
Remove all USB devices, hubs, and docks. Reboot. If panics stop, reconnect one at a time to find the culprit.
Safe Mode disables third-party kernel extensions. If stable in Safe Mode, a driver is likely the cause.
Intel: Hold Shift at startup
Apple Silicon: Hold power, select drive, hold Shift, click Continue
Apple frequently patches kernel panic bugs. System Settings → General → Software Update.
If panics started after installing specific software (virtualisation, audio interfaces, network tools), try removing it.
These resets clear settings that can occasionally cause issues. See our reset guides for detailed steps.
Failing RAM causes random kernel panics, especially under load. Use Apple Diagnostics:
Reference codes starting with "MEM" indicate memory problems.
Run Disk Utility → First Aid on your startup disk. If errors can't be repaired, the SSD may be failing.
If panics happen during intensive tasks (video editing, gaming), check:
After a panic, macOS saves a log. Find it:
Key things to look for in the log:
Seek professional diagnosis if:
| Hardware Issue | Repair Cost |
|---|---|
| RAM failure (soldered) | £199 - £349 |
| SSD replacement | £149 - £399 |
| Logic board repair | £299 - £549 |
| Thermal/cooling repair | £49 - £129 |
Not in itself—it's actually protective. The danger is if the underlying cause (failing hardware) isn't addressed.
Modern macOS file systems (APFS) are designed to prevent data loss from crashes. Unsaved work in open apps will be lost, but your files should be safe.
Updates can expose latent hardware issues (failing components that were borderline) or introduce bugs that affect certain configurations. Check for point releases that may fix the issue.
More than 2-3 in a month warrants investigation. Daily panics are definitely a problem requiring immediate attention.
Complete Guide
Get Kernel Panic DiagnosisRead our comprehensive guide covering everything you need to know.