Signs Your Mac Needs Board-Level Repair

Did You Know?

Quick Summary: Symptoms like random shutdowns, no power, display issues, or USB ports not working often indicate board-level problems. But some of these symptoms can have simpler causes - this guide helps you tell the difference.

Not every Mac problem means you need board-level repair. Some symptoms that seem serious have simple fixes. Others that seem minor actually indicate board failure. Here's how to tell the difference.

Definite Signs of Board Problems

1. No Power At All

You press the power button and absolutely nothing happens - no sound, no light, no fan spin. This usually indicates a power circuit failure on the logic board.

Simpler cause to rule out: Dead battery (try with charger connected), faulty charger (try different charger).

2. Power But No Display (No Chime)

Your Mac seems to power on (fan spins, keyboard lights up) but the screen stays black and there's no startup chime. This often indicates GPU or display circuit failure.

Simpler cause to rule out: Connect to external display. If external works, it's likely the display cable or screen, not the board.

3. Random Shutdowns Under Load

Your Mac works fine for basic tasks but shuts down when doing anything demanding - video editing, gaming, or running multiple apps.

Simpler cause to rule out: Overheating (check fans are working), failing battery (check battery health).

4. Kernel Panics (Repeated)

Your Mac repeatedly shows the "Your computer restarted because of a problem" message. Occasional kernel panics can be software, but frequent ones suggest hardware.

Simpler cause to rule out: Bad RAM (if upgradeable), failing SSD, software conflicts.

5. USB-C/Thunderbolt Ports Not Working

One or more ports stop working entirely. If cleaning doesn't help and the port isn't physically damaged, the controller chip may have failed.

Simpler cause to rule out: Debris in port (clean gently), software issue (reset SMC).

6. Liquid Damage Symptoms

After liquid exposure: erratic behaviour, keys not working, trackpad issues, or components failing one by one. Even if it seems to work initially, corrosion causes progressive failures.

7. No Charging (But Charger Works)

Your charger works on other Macs, but yours won't charge or only charges intermittently. This often indicates charging circuit failure.

Simpler cause to rule out: Debris in port, bad cable, SMC reset needed.

8. Backlight But No Image

Screen lights up (you can see the backlight) but there's no image. Shining a torch on the screen might reveal a faint image. This suggests backlight circuit or GPU issues.

Probably NOT Board-Level Issues

Slow Performance

Usually software, full storage, or failing SSD - not the logic board.

Poor Battery Life

Almost always the battery itself, not the board.

Fan Running Constantly

Usually dust buildup, software issues, or thermal paste needing replacement.

WiFi/Bluetooth Issues

Often the wireless card (separate component) or software, rarely the main board.

Single Key Not Working

Usually the key mechanism or keyboard, not the board.

Pro Tip

Not sure? We offer free diagnostics. Bring your Mac in (or mail it) and we'll tell you exactly what's wrong - no obligation to repair.

How We Diagnose Board Issues

1. Visual inspection - Looking for obvious damage, corrosion, or burnt components
2. Power analysis - Checking power rails and current draw
3. Thermal imaging - Finding hot spots that indicate failing components
4. Schematic analysis - Tracing circuits to identify fault points
5. Component testing - Testing individual chips and circuits

Get Your Mac Diagnosed

Free diagnosis: We'll tell you exactly what's wrong and quote for repair - no obligation.

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Call us: 07700 143573