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Your MacBook won't turn on and you're panicking. Before assuming the worst, try these proven fixes. From simple resets to when you actually need professional repair.
Pro Tip
Key Takeaways:
- • 30% of dead MacBooks can be revived with simple resets (SMC, PRAM/NVRAM)
- • Check the basics first: power adapter, battery health, display vs system issue
- • A completely dead MacBook usually means battery, power circuit, or logic board
- • Don't panic about data - it's often recoverable even from dead Macs
- • Board-level repair saves 50-80% vs Apple's logic board replacement
You press the power button. Nothing. No chime, no light, no fan noise. Your MacBook is completely dead, and your stomach drops thinking about the work, photos, and memories trapped inside.
Take a breath. After 25 years of Mac repair at celltech, we've seen thousands of "dead" MacBooks. The good news: about 30% can be revived without any repair. Another 40% need relatively simple fixes. Only 30% have serious hardware failures—and even those are often repairable.
Did You Know?
Our "Dead MacBook" Revival Statistics (2025)
- • 342 "won't turn on" MacBooks diagnosed
- • 89% successfully revived - back to full working order
- • 31% were simple fixes - SMC reset, battery drain, or charging issue
- • 38% needed component repair - battery, charging circuit, or power IC
- • 20% required board-level repair - still saved vs Apple replacement
- • Data recovery success on non-repairable units: 96%
Data from celltech repair logs, January-December 2025

This guide walks you through exactly what to try, in what order, and when it's time to seek professional help.
Before assuming the worst, try these simple steps. They fix more "dead" MacBooks than you'd expect.
This sounds obvious, but we see it weekly: the MacBook isn't dead—the charger is. Check for:
Pro Tip
Pro tip: If you have a USB-C MacBook, try charging from a different USB-C port. If one port works but another doesn't, you've found your problem—it's a port issue, not a dead Mac.
The System Management Controller handles power management. Resetting it fixes many power-related issues.
For Intel MacBooks with T2 chip (2018-2020):
For older Intel MacBooks (pre-2018):
For Apple Silicon (M1/M2/M3/M4):
There's no SMC on Apple Silicon. Instead, shut down completely (hold power 10 seconds), wait 30 seconds, then try again. If it was sleeping deeply, this wakes it.
PRAM stores settings that persist between restarts. Corruption can prevent booting.
Intel Macs:
Apple Silicon: NVRAM resets automatically when needed. No manual reset possible or necessary.
Your Mac might be running but with a dead display. Look for:
If any of these work, your Mac isn't dead—it's a display issue. That's often cheaper to fix than you'd think.
External devices can sometimes prevent startup:
If quick fixes didn't work, we need to narrow down the cause. Here's how to systematically diagnose.
| Symptom | Likely Cause | Typical Fix |
|---|---|---|
| Absolutely nothing (no light, sound, fan) | Battery, power circuit, or logic board | Professional diagnosis needed |
| Charging light but won't turn on | Logic board or power button | Board repair £149-399 |
| Fan spins briefly then stops | Power management or CPU issue | Board repair £199-449 |
| Chime but black screen | Display, GPU, or backlight | See black screen guide |
| Starts then shuts down | Battery, thermal, or software | Battery £149-299 or diagnosis |
The three main causes of a completely dead MacBook:
1. Dead Battery (~25% of cases)
2. Power Circuit Failure (~35% of cases)
3. Logic Board Failure (~30% of cases)
These are remarkably reliable. When they won't turn on, it's usually:
Similar reliability to M-series Air. Additional considerations:
The "butterfly keyboard era" had other issues too:
Ageing batteries and logic boards are common:
If none of the quick fixes worked, you likely need professional diagnosis. Here's what to expect:
Good news: Your data is usually safe even if the Mac won't turn on. The SSD/storage is separate from most failure points. Even with logic board failures, data recovery is typically possible.
Apple Silicon caveat: On M1/M2/M3/M4 Macs, the storage encryption is tied to the Secure Enclave. If that specific chip fails, data recovery becomes complex (but not always impossible). This is why regular backups matter.
Warning
Don't keep trying to turn it on. If your Mac shows signs of liquid damage or electrical problems, repeated power-on attempts can cause more damage. Better to get it diagnosed first.
| Repair Type | celltech Price | Apple Price |
|---|---|---|
| Diagnosis | Free | £0-85 |
| Battery Replacement | £149-299 | £159-259 |
| Power Circuit Repair | £149-349 | N/A (board swap) |
| Board-Level Repair | £199-449 | N/A |
| Logic Board Replacement | £399-699 | £569-1,299 |
| Data Recovery | £149-399 | Not offered |
Prices depend on your specific MacBook model and what's actually wrong. We provide a fixed quote before any work begins.
First, check your power adapter is working and try a different outlet. Then perform an SMC reset (Intel) or hold the power button for 10 seconds (Apple Silicon), wait 30 seconds, and try again. If there's still no response, connect to an external display to rule out a screen issue. See Apple's official guide for additional steps.
Press and hold the power button for 10 seconds until your Mac turns off completely, then wait a few seconds and press the power button again. On MacBooks with Touch ID, the power button is the Touch ID sensor in the top-right corner. This force shutdown works on all Mac models—Intel and Apple Silicon.
Deep sleep issues usually stem from corrupted SMC or NVRAM settings. On Intel Macs, reset the SMC by holding Shift+Control+Option and the power button for 10 seconds. For Apple Silicon, simply shut down, wait 30 seconds, and restart. If your MacBook shows a black screen but you hear fans, it's likely a display issue, not a sleep problem.
The troubleshooting steps above? Yes, try those. But if it needs parts or board-level repair, we strongly recommend professional service. Modern MacBooks have tiny components that require specialised equipment to diagnose and repair. DIY attempts often cause additional damage—see iFixit's complexity ratings.
We can usually diagnose within 1-2 hours. If it's a straightforward issue like a battery replacement, you might have your Mac back the same day. Complex board repairs take 2-5 days.
In most cases, yes. The SSD storage is usually unaffected by power or logic board failures. However, if you have important data, tell us upfront—we'll prioritise data safety in our repair approach. If needed, see our data recovery options.
Get a diagnosis first. Many repairs cost less than £300, which is far less than a new Mac. We'll always tell you honestly if repair isn't economical. See our repair vs replace guide and Apple vs independent repair comparison.
No fix, no fee. If we can't repair your Mac, you don't pay for the attempt. We'll discuss data recovery options if needed.
When a MacBook battery fully depletes, it can take 5-15 minutes of charging before the Mac responds. Plug in a known-good charger and wait. If there's still no response after 30 minutes, the battery may be too degraded to hold charge—see our battery replacement guide.
Complete Guide
Book MacBook DiagnosisRead our comprehensive guide covering everything you need to know.